Great customer service! We're looking for a used car and visited loads of forecourts yesterday (May 2015). Richard & Liam at Mountbatton gave us a warm welcome, offered us a drink and gave us space to look around the car without any pressure. They took time arriving at a potential part exchange price for my car that worked for both of us. We came late in the day and it wasn't a problem to stay open a little longer even whilst we attended to our young son. Even if we don't reach a deal on the car, we wanted to recommend the company to others - best of the day by miles!
I would recommend this car dealer to any of my family and friends , great sales team who give you that extra slice of attention to make sure it is the car for you , along with full mot and service i really felt confident when buying my car ! Ohh and the cup of tea whilst going through the paperwork was very nice guys ! . Brilliant car sales team who look after your needs with no pushing to buy a car !
Nice chaps, not pushy and fair with their approach
Thank you Liam and team, for your excellent customer service. We were lokking for,a vehicle but didnt feel confident with what we saw, and what we were told in other car sales. As soon as we meet you and visited your showroom you were so geniuine and helpful, with no pressure sales talk, just helpfulness. We seen the vehicle advertised on gumtree, and as we are from Cwmbran in South Wales, and you are only 40 minutes away we thought we would pop along and have a look, we are so glad we did. Thank you so much for all your help. I would not hesitate to recommend you to our friends and family we are over the moon with our new vehicle.
Absolutely no pressure no hassle test drove M3 then A5 and bought A5 on the spot. Liam very helpful and not at all pushy. Made whole experience stress free. Thoroughly recommended.
I purchased a BMW X5 from Mountbatten Car Sales. From the outset the service has been exceptional. Richard and Liam are both friendly, knowledgeable and helpful. When I found that my sat nav was faulty they acted quickly to resolve the issue, ultimately standing the cost of repair by a specialist company. I have been most impressed throughout and have would have no hesitation in buying a car from them again!
I brought a brilliant car from Mountbatton in sept 2015. they are very helpful can't do enough for you. This is the second car I have brought, and would definitely go again. Very friendly staff. They would go out of there way to make sure the car is all ok. thank you again guys. I will be back in a couple of years.
Absolutely loved the service I was given when I purchased a car from them last week they part exchanged my car towards the sale.
Very friendly professional team, can't fault the service I had from Richard and Liam.
Car was in immaculate condition said if any probs then to go back to them which is excellent service
One happy lady with her new car
My Fiancee and I have used Mountbatten to buy a Honda Type R. Not only did they have a big stock, but the service offered was non pushy and completely in contrast to the “perception” of car dealers. This became even more apparent when we discovered that the car she had purchased was out of true and slightly distorted. Distorted enough to return and be exchanged. This process was handled with professionalism and empathy, which has made the whole process very painless. I can completely recommend Mountbatten Motors to anyone as being completely trustworthy and honest. They are a pleasure to deal with (no pun intended!)
My thanks to Liam, Richard and the whole team for your great after sales service. My car was handed to me me in immaculate condition but developed a slight electrical problem. It is refreshing to deal with people who quietly went about sorting this problem in an efficient and professional manner. Great guys to deal with and I expect to be coming back to purchase another car in the future.